Team Lead – Service Delivery

Job Description: Team Lead – Service Delivery

Location: Hyderabad

Job Summary: Responsible for

  • Manage 3-4 Team Leads
  • Ensuring QA Certification and On-Time Delivery to Client
  • Develop the Efficiency of the Team Leads and their Skills
  • Pilots Participation

Key Responsibilities:

  • Production Execution
  • Specification Understanding and Implementation
  • Data Submission to QA & Client
  • Mentor the Team Leads and Monitor & Improve the Subordinates Performance
  • Customer Satisfaction, etc.

Job Requirements:

  • Qualification: Diploma / Graduate / Post Graduate in Engineering
  • At least 5-6 years of experience in GIS with minimum of 2-3 years’ experience as a Team Lead / Project Lead
  • Expertise in Fiber Design – Construction, Permit & TCP / Survey processes.
  • Ensure capacity utilization by analyzing discrepancies between Office Vs Allocation Hrs
  • Provide guidance and mentorship to Team
  • Handle the Issues/Clarifications identified by the team

Skills Required:

  • Ability to Guide the Team Leads and Evaluate the PEs & Team Leads Performance
  • Ability to ensure Line Balancing across the tasks/Jobs by planning/deploying the PEs
  • Skillset and hands on experience on Fiber Design – Construction, Permit and TCP / Survey
    OR

    Expertize in processing aerial and satellite imagery sources, shapes files, LIDAR sources etc.

  • Ability to create Process flows and Work flow charts
  • Comfortable dealing with rapidly-changing work environment
  • Knowledge of SQL language & MS Office is a value add

**Knowledge in Statistical Tools, exposure to ISO / ISMS will have an added advantage

Key Competencies:

  • Timely Decision Making
  • Withstanding Pressure
  • Flexibility
  • Good Communication Skills
  • Adoption to new technologies
  • Focus on Work

Supervises: Team Leads
Reports to: Assistant Manager / Deputy Manager
Relationship: All Functional Leads
Place of Work: Hyderabad